Privacy Policy

Cyber Sense is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).

Collection of Personal Information

We collect personal information that is reasonably necessary for our business functions and activities. This may include:

  • Name, contact details, and demographic information
  • Financial information and payment details
  • Information about your interactions with our products or services
  • Any additional information you provide to us voluntarily

We collect personal information through various channels, including:

  • Direct communication with you (e.g., forms, email, telephone)
  • Your use of our website or mobile applications
  • Third-party service providers (with your consent)

Use and Disclosure of Personal Information

We use and disclose your personal information for the purposes for which it was collected, or for related purposes that you would reasonably expect. These may include:

  • Providing and improving our products and services
  • Processing transactions and payments
  • Communicating with you about our offerings
  • Complying with legal obligations
  • Conducting market research and analytics

We may disclose your personal information to:

  • Our employees, contractors, and service providers
  • Third-party service providers who assist in our operations
  • Government agencies or other entities as required by law

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes:

  • Implementing physical, technical, and administrative safeguards
  • Regularly reviewing and updating our security measures
  • Training our staff on privacy and data protection practices

Access and Correction

You have the right to access and correct your personal information held by us. To request access or make corrections, please contact our Privacy Officer using the details provided below.

Overseas Disclosure

We may disclose your personal information to overseas recipients in [list countries, if applicable. When we do so, we take reasonable steps to ensure that the overseas recipient handles your information in accordance with the APPs.

Complaints

If you believe that we have breached your privacy or you have concerns about how we handle your personal information, please contact our Privacy Officer. We will investigate your complaint and respond to you within a reasonable timeframe.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

Contact Us

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact our Privacy Officer at privacy@cybersense.io.